Artisan trades
Receive repair and trade requests from residents and buildings, prepare quotes and track your missions in one place. This page presents the Artisan journey and its Discovery, Pro and Unlimited plans.
How it works for professionals
- Artisans: find quotes, jobs and invoices in the same thread.
- Repairs and trades: reply to requests matching your trades and service area.
- Customer reviews: read the reviews left by residents.
In three steps
- Step 1
Receive requests from nearby buildings.
- Step 2
Answer the need with a quote.
- Step 3
Track your jobs through to the invoice.
What you get
- Requests from nearby buildings, which you answer with a quote.
- A profile and reviews visible to residents.
- The price summary and total shown before any payment.
Pricing
Prices excluding VAT, VAT according to the billing country.
Artisans compare Discovery, Pro and Unlimited according to their request-reply needs. Prices and benefits below come from the published grid.
Artisan offers
- DiscoveryFree
2 replies per month
Choose - Pro$99.00 excl. taxper month
10 replies per month
Then $5.00 per additional reply excl. tax
- Priority visibility in lists
- Unlimited$149.00 excl. taxper month
Unlimited replies
- "Verified artisan" badge after identity or licence check
- Instant in-app alerts for urgent requests in your trades and area
Short questions
Do residents pay?
No. Residents are always free.
Which plan suits my artisan activity?
Compare included replies and the benefits of Discovery, Pro and Unlimited. Full conditions are in the Terms of Use.
Can I pay online today?
After creating your account, choose a plan. You see the complete summary before any payment.
How to be paid in credits
Your benefits
- Accepting credits shows your services to clients in your area, in their catalogue.
- The client validates the job; without an answer, payment is automatic after the delay in force.
- You choose: rewards catalogue or a withdrawal request, reserved for verified professionals.
- You set your price in your currency and choose to accept credits.
- The client pays in credits or by card.
- Resid.ai keeps its commission.
- The job is done and validated by the client, and your credits reach your counter.
- You use them in your catalogue or withdraw them at the credit value.
- You invoice the client yourself, directly.
- Resid.ai is not the seller of the service.
- Withdrawals are processed by hand.
- The counter and withdrawals concern professionals only.
A resident, a building or a professional can refer you: their share comes from the Resid.ai commission, never from your settlement.
Paid in credits or by card, you receive the same amount: only the commission on the job is kept, never a second one when you withdraw.
What Resid.ai earns
- Subscription: per registered resident for committees and management companies, see pricing. Residents have no plan to pay.
- Commission on collected charges: 1.5%, separate from the subscription.
- Commission on credit settlements to professionals: 10%, taken on credit settlements to professionals, under the conditions shown before ordering.
- Credits returned: part of what Resid.ai earns comes back as credits (10% on your eligible personal payments, 5% on the building's, 5% for a referrer for 12 months).
- Resid.ai does not collect money from Residents on behalf of the Committee and does not hold building funds.
How Resid.ai works for an Artisan
You publish your profile with your trades, service area, and hourly rate. Buildings and residents in your area send you requests. You respond with a quote, the client accepts, you schedule an appointment, and then you mark the job as completed. Each step updates the request status, and both sides see the same thing: no more phone follow-ups needed to find out where a job stands.
A profile that inspires trust
Your identity and, if you wish, your license are verified by the Resid.ai team. With the Illimité plan, a "Verified Artisan" badge appears on your profile after this verification. Clients leave a review at the end of the job, and your rating is displayed on your dashboard along with your completed jobs and your net earnings.
Urgent requests and scheduled requests
Some requests are urgent, such as a water leak or an electrical failure, while others can be scheduled during the week. With the Illimité plan, you receive an instant alert in the app for urgent requests matching your trades and your area. You then choose whether or not to respond, depending on your availability.
Fees, credits, and payments
Resid.ai fees are detailed in the box above: the subscription depends on the chosen plan, and a commission is deducted when payment goes through Resid.ai. Your quotes and invoices remain entirely your own. If you agree to be paid in reward credits, you can then choose between the rewards catalog and a withdrawal request, reserved for verified professionals.