Privacy policy

1. Data controller

Resid.ai, [LEGAL FORM TO COMPLETE], 11 Reznik David Street, Netanya 4246391, Israel, registered under number [REGISTRATION NUMBER TO COMPLETE].

Contact for any personal data question: contact@resid.ai. Data protection officer (if any): [TO COMPLETE].

2. Data we collect

Account data: name, email address, phone number, language, building and unit.

Service data: requests, messages, votes, uploaded documents, charges and payments (card data is handled by the payment provider and never stored by Resid.ai).

Technical data: connection logs, device type, strictly necessary cookies (session, language, theme).

3. Purposes and legal bases

Providing the building management service (performance of contract).

Sending service notifications, receipts and reminders (contract; legitimate interest for reminders).

Security, fraud prevention and legal and accounting obligations (legal obligation, legitimate interest).

Booking discovery calls via Calendly (consent or legitimate interest — [BASIS TO BE CONFIRMED BY COUNSEL]).

4. Calendly (third party) and cookies

The /contact page shows, as soon as it opens, a calendar provided by Calendly LLC, an independent third party based in the United States. This calendar sets its own cookies and collects what you enter when booking (name, email, time slot, any answers).

Calendly processes this data under its own privacy policy. Resid.ai receives the details of the booked meeting.

Automatic loading of the calendar is a per-country setting and can be switched to load-on-click. [COOKIE CONSENT MECHANISM TO BE CONFIRMED BY COUNSEL].

5. Other recipients

Hosting and database: [PROVIDER AND COUNTRY TO COMPLETE].

Email delivery: [PROVIDERS TO COMPLETE].

Payments: licensed payment providers, depending on the building's country.

Other residents and the building's committee only see what is needed for building life.

6. Transfers outside the EU / Israel

Some providers, including Calendly, are located outside the European Union. Safeguards: [STANDARD CONTRACTUAL CLAUSES / DATA PRIVACY FRAMEWORK — TO CONFIRM].

7. Retention periods

Account: while you use the service, then [PERIOD TO CONFIRM] after closure.

Accounting records (receipts, invoices): [LEGAL PERIOD TO CONFIRM — France: 10 years; Israel: to confirm].

Demo and contact requests: [PERIOD TO CONFIRM] after the last exchange.

Calendly cookies: per Calendly's policy. Technical logs: [PERIOD TO CONFIRM].

8. Your rights

You may request access to, correction of and deletion of your data and, in France, restriction, objection and portability, and withdraw consent at any time.

Send requests to contact@resid.ai. Reply within [PERIOD TO CONFIRM — EU: 1 month].

Complaints: in France to the CNIL; in Israel to the Privacy Protection Authority.

9. Country specifics

France: processing is governed by the GDPR and the French Data Protection Act.

Israel: processing is governed by the Protection of Privacy Law, 1981 and its regulations. Database registration, if required: [NUMBER TO COMPLETE].

Proof photos: the photos that workers attach to their work reports are stored privately, visible only to authorised people, and deleted automatically after 12 months.

Payslips: when worker management is used, payslips are uploaded as PDF files to a private space. They can be read only by the person concerned and by authorised managers, solely for managing pay, and are kept for the period required by applicable regulations before deletion.